Privacy Policy - Vidiom AI

Privacy Policy

Last Updated: April 6, 2026

Vidiom AI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, services, and tools.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to: your name, email address, phone number, business name, and billing information. We also collect information automatically when you use our platform, such as IP address, browser type, device information, and usage data.

2. How We Use Your Information

We use the information we collect to provide, operate, and maintain our services; process transactions and send related information; communicate with you, including for customer service, updates, and marketing purposes; improve and personalize your experience; and comply with legal obligations.

3. Third-Party Services

Our platform integrates with third-party tools and services to deliver our solutions. These may include communication platforms, payment processors, analytics providers, and AI service providers. Each third-party service operates under its own privacy policy, and we encourage you to review them.

4. Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, update, or delete your personal information. You may also have the right to withdraw consent or object to certain processing activities. To exercise any of these rights, please contact us at the email address below.

7. Cookies and Tracking

We may use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie preferences through your browser settings.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].